The syllabus of the course is divided in two parts: a first theoretical part and a second practical part.
The theoretical part of the course deepens the topic of digital transformation and the impact that it has on organisations. The syllabus deepens the main changes introduced by the digital transformation process, the main development trends currently in action, and their future developments. The students will also learn the main information systems used by companies to manage the digital transformation initiatives, to analyse the business processes, to re-engineer them, and to identify the information needs of organizations.
The theoretical concepts included in the course syllabus cover the following areas: - Changes and trends of the digital transformation process - The socio-technical systems theory - The fundamental organizational processes: sense making, decision making, and knowing - The enterprise information systems: ERP, CRM, KMS, and DSS - The business intelligence systems for data mining: big data, datawarehouse and artificial intelligence - Cloud computing, privacy and cyber security - Planning and managing digital transformation processes - Analysing and re-engineering business processes
The practical part of the course concerns the development of actionable skills to control and govern the digital transformation process in organisations. The practical skills learned during the course cover three aspects: - Management of digital innovation projects: identification of objectives of a digital transformation process, identification of the necessary resources, planning and management of a project through the work breakdown structure, the RACI matrix, the PERT, the critical path method analysis, and the GANTT diagram - Digital transformation of business processes: modelling and analysis of both inter- and intra-organisational processes through the Business Process Modelling Notation (BPMN) - Business intelligence: analysis of the information need, map of information sources with information needs, design and development of data presentation and analysis dashboard with Microsoft Power BI
To study for the exam students must refer to: - Management of Information Systems - Course compendium written by Braccini Alessio Maria - Piccoli, G., & Pigni, F. (2016). Information Systems for Managers with Cases
Slides and cases used by the professor during classes are available on the http://moodle.unitus.it e-learning platform
Dates of beginning and end of teaching activities
A project evaluation
Objectives of the course
Università degli Studi della Tuscia - Rettorato, Via S.M. in Gradi n.4, 01100 Viterbo, ITALY - Tel. 0761.3571