The course addresses the topic of digital transformation of organisations, and the consequent impacts on the way modern organisations work and operate. The course invites students to reflect on the changes, opportunities, risks, and consequences on the use of digital technologies in organisational design and change processes, and on the implications for organisational decision making and operational processes.
The course aims at transferring to the students theoretical knowledge and practical skills on the role of digital technologies in organisations, and on the competences and the processes necessary by individuals and organisations to govern this process.
During the course the students will be engaged in learning activities, both theoretical and practical ones, as individuals and in groups. The participation to the course will stimulate in students the development of the following capabilities.
Knowledge and comprehension Understand the nature and impact of organisational change produced by the introduction of digital technologies in individual and groups behaviour. Know the main information systems used in organisations. Know the tools to analyse processes and guide the transformation processes through digital technologies. Know the tools and the processes for analysing the information needs and for the design of or data analysis and presentation.
Applied knowledge Being able to identify potential areas of application of digital technologies to solve organisational problems. Being able to understand and govern the analysis of business processes and their re-engineering in the digital transformation. Know how to identify and analyse the information needs of an organisation and how to design data analytics tools to satisfy such needs. Know how to manage a digital transformation process through planning activities and estimating the effort, and know how to control the process using project management tools and techniques
Judgement capabilities Know the main variables influencing the digital transformation process, know how to analyse them, and be able to judge if and when digital technologies can be used for organisational innovation and change.
Communication capabilities During the course the students will practice the capabilities of presenting and discussing their ideas on the role of digital technologies in the transformation process of organisations.
Know how to learn Being able to learn in an autonomous and self-management way.
The syllabus of the course is divided in two parts: a first theoretical part and a second practical part.
The theoretical part of the course deepens the topic of digital transformation and the impact that it has on organisations. The syllabus deepens the main changes introduced by the digital transformation process, the main development trends currently in action, and their future developments. The students will also learn the main information systems used by companies to manage the digital transformation initiatives, to analyse the business processes, to re-engineer them, and to identify the information needs of organizations.
The theoretical concepts included in the course syllabus cover the following areas: - Changes and trends of the digital transformation process - The socio-technical systems theory - The fundamental organizational processes: sense making, decision making, and knowing - The enterprise information systems: ERP, CRM, KMS, and DSS - The business intelligence systems for data mining: big data, datawarehouse and artificial intelligence - Cloud computing, privacy and cyber security - Planning and managing digital transformation processes - Analysing and re-engineering business processes
The practical part of the course concerns the development of actionable skills to control and govern the digital transformation process in organisations. The practical skills learned during the course cover three aspects: - Management of digital innovation projects: identification of objectives of a digital transformation process, identification of the necessary resources, planning and management of a project through the work breakdown structure, the RACI matrix, the PERT, the critical path method analysis, and the GANTT diagram - Digital transformation of business processes: modelling and analysis of both inter- and intra-organisational processes through the Business Process Modelling Notation (BPMN) - Business intelligence: analysis of the information need, map of information sources with information needs, design and development of data presentation and analysis dashboard with Microsoft Power BI
To study for the exam students must refer to: - Management of Information Systems - Course compendium written by Braccini Alessio Maria - Piccoli, G., & Pigni, F. (2016). Information Systems for Managers with Cases
Slides and cases used by the professor during classes are available on the http://moodle.unitus.it e-learning platform
Dates of beginning and end of teaching activities
A project evaluation
Objectives of the course
Università degli Studi della Tuscia - Rettorato, Via S.M. in Gradi n.4, 01100 Viterbo, ITALY - Tel. 0761.3571