Process management principles, classic and new strategic parameters of production. production systems: environmental, economic and technological aspects – managing and project concept for optimization in manufacturing and service processes the manufacturing product-process matrix,
Strategic elements into the process management: Design and product development, market implications, productive capacity planning, logistic management - Technology innovation strategy: the make or buy choice – the IP value and evaluation The Technology transfer - Technology evaluation principles, models and techniques
The strategic plan - the aggregate operations plan - Master schedule - Materials management: major objectives - Principles and Tools - Material requirement planning - approach to the Master schedule control operation tools - Introduction to Project Management, principles, techniques and tools
Principles of quality management: models and applications: the customer relationship: customer needs analysis and techniques for the customer satisfaction - quality management and business management integration: quality control and management control - The Quality Management System and the certification process: the application of ISO 9001; the quality system implementation; guidance for the quality audit; the technical audit process

- Tecnologia e produzione E. Chiacchierini Ed. CEDAM
- Materiale fornito in piattaforma