SISTEMI DI GESTIONE DELLA QUALITA' E DELL'AMBIENTE
(objectives)
The course provides the tools to successfully manage the main aspects related to quality. In particular, the principles, tools and methods of quality will be treated; the evolution that this concept has had in production systems to achieve complete integration with the principles of environmental sustainability. Therefore, the expected learning outcomes are: Knowledge and understanding: The student will have acquired knowledge about the principles of quality and sustainable development, continuous improvement, as well as the requirements underlying the implementation of a quality and environmental management system. Application of knowledge The student will be able to use knowledge to understand the principles and requirements necessary to bring about a change in the production process of an organization. Ability to draw conclusions The student will be able to evaluate the effectiveness of the adoption of the reference standards for quality and environmental management. Communication skills The student will have acquired an appropriate language to express in a clear and correct way what he has learned from the study of the topics addressed. Ability to learn At the end of the course, the student will have knowledge of the fundamental notions to analyze an organization with respect to an approach oriented towards Quality or the environment.
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