MANAGEMENT E CERTIFICAZIONE DELLA QUALITA'
(objectives)
1) Know the quality management models (TQM and ISO 9001), quality principles and certification requirements. 2) Learning the principles and requirements needed to properly and efficiently implement a Quality Management System. 3) Know how to evaluate the effectiveness of a quality management system and the presence, within a firm/organization of a quality-oriented culture. 4) Ability to communicate 5) Ability to analyze data and documents to evaluate the correct implementation of the Quality Management System.
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